Concept Flooring ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, https://www.conceptflooring.com ("Website").
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.
WHO WE ARE
Our website address is https://www.conceptflooring.com.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Project information
- Any information submitted through contact forms, quote requests, comments, or other communications
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Referring website addresses
- Usage and analytics data
HOW WE USE YOUR INFORMATION
We may use collected information to:
- Respond to inquiries and quote requests
- Provide flooring-related services
- Improve our Website and customer experience
- Monitor website performance and security
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations
- Communicate regarding services, promotions, or updates when permitted by law
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine whether you use it. The Gravatar Privacy Policy is available at https://automattic.com/privacy/.
Once approved, your profile picture may be visible publicly alongside your comment.
MEDIA
If you upload images to the Website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the Website may download and extract location data from uploaded images.
CONTACT FORMS
When you submit a contact form, quote request, appointment request, or other inquiry, we collect the information you provide to respond to your request and provide services.
Information submitted through contact forms may be retained for customer service, business operations, recordkeeping, and legal compliance purposes.
COOKIES
Our Website uses cookies and similar technologies to improve user experience and analyze website performance.
Cookies may be used to:
- Remember user preferences
- Save login information
- Improve website functionality
- Analyze visitor activity
- Assist with security and spam prevention
If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year.
If you log into the Website, temporary and persistent cookies may be used to maintain your login session and display preferences.
You may control cookies through your browser settings, although disabling cookies may impact certain Website functionality.
ANALYTICS AND TRACKING TECHNOLOGIES
We may use analytics services such as Google Analytics, Google Tag Manager, and similar tools to understand how visitors interact with our Website.
These services may collect information such as:
- IP address
- Device information
- Browser information
- Pages visited
- Session duration
- User interactions
For more information regarding Google Analytics, visit:
https://policies.google.com/privacy
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles or pages on this Website may include embedded content such as videos, images, maps, reviews, or articles.
Embedded content from third-party websites behaves the same way as if you visited those websites directly. These websites may collect data, use cookies, implement additional tracking technologies, and monitor your interaction with embedded content.
THIRD-PARTY SERVICES
We may use third-party providers for:
- Website hosting
- Analytics
- Spam prevention
- Email communications
- Marketing services
- Customer relationship management
- Payment processing (if applicable)
These providers may have access to information necessary to perform their services but are required to maintain appropriate safeguards.
HOW LONG WE RETAIN YOUR DATA
Information submitted through contact forms may be retained as long as necessary for customer service, business operations, legal compliance, and recordkeeping purposes.
Registered user profile information is stored for as long as the account remains active unless otherwise required by law.
WHO WE SHARE YOUR DATA WITH
We do not sell personal information.
We may share information with:
- Service providers assisting in Website operations
- Analytics providers
- Spam detection services
- Legal authorities when required by law
- Successors in connection with a merger, acquisition, or business transfer
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Request access to personal information we maintain
- Request correction of inaccurate information
- Request deletion of personal information
- Request a copy of your personal information
- Object to certain processing activities
- Withdraw consent where applicable
We may retain information where required by law or for legitimate business purposes.
We do not sell personal information.
DATA BREACH PROCEDURES
In the event of a data breach affecting personal information, we will take reasonable steps to investigate, mitigate harm, and provide any legally required notifications.
AUTOMATED DECISION-MAKING
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on users.
CHILDREN'S PRIVACY
This Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting the updated version on this page.
CONTACT US
If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact:
Concept Flooring
Website: https://www.conceptflooring.com