A Different Idea About Buying Floors
We had a different idea about how this should work, and most homeowners agree.
One expert. Curated samples in your home. No pressure to decide.
Built by a Homeowner and a Buyer Who Both Knew Better
The beginning of Concept Flooring Inc.
Jeff Fox spent years as a flooring installer, working inside people's homes every day. He watched families light up the moment they saw what their home could become, and he understood what getting it right meant to them in a way most salespeople never would. Dave Jones came at it as a homeowner who found the process harder than it needed to be. More showrooms meant more samples, more confusion, and more pressure to decide before you were ready.
They met through a shared connection in their community, compared notes on what a better experience could look like, and agreed on one thing: the same person who helps you choose should be accountable for the installation. In 2001, they stopped talking about it and built Concept Flooring.
A flooring company built around the buyer. Not around the sale.
What they set out to build
The shop-at-home model wasn't added later to keep up with competitors; it was the premise from day one. We were already going to the home to measure. Bringing samples along meant the customer never had to drive anywhere to make the most important decision.
One Project Manager, start to finish. The same person who listened, presented samples, walked through the estimate, and owned the result. No half-off sales, no buy-one-get-one. The Price Match Guarantee exists because the pricing is fair from the start. The early customers told their neighbors. Their neighbors called. Twenty-five years later, that is still how most of our business arrives.
The Project Managers who make the philosophy real.
Every Concept Flooring Project Manager is your single point of contact from the first conversation through the day installation is complete. When your PM has a question, they can ask colleagues. Every customer benefits from all that experience through one person.
Jeff Fox
Co-Founder
Chris Baker
Project Manager
Jim Welsch
Project Manager
Dave Jones
Co-Founder
Anthony Corsello
Project Manager
The commitments behind everything we have said.
These are not marketing claims. They are specific commitments Concept Flooring has stood behind for over two decades.
What it looks like when we get it right.
Every review below is from a real Concept Flooring customer, selected because it describes a specific experience rather than a general impression.
Ready to talk to someone?
Start with a conversation. No commitment, no pressure. A Project Manager will reach out within one business day.